Support/Koku Support/Direct Connect and Bank Support

About Direct Connect

FadingRed Support
posted this on August 16, 2013, 11:16 AM

Direct Connect

With Direct Connect, Koku can automatically download your account transactions as they occur from hundreds of supported financial institutions.

How does it work?

In order to set up Direct Connect you must have an account with a supported institution (see below) as well as a username and password for Direct Connect access.

Koku creates a secure connection to your bank to request and download transactions. This works just like logging in to your bank's website, but without requiring you to do the work. The password you provide is stored securely in the Mac OS X keychain.

For more information or troubleshooting steps, please visit our support page.

Which financial institutions are supported?

The following financial institutions are currently supported for Direct Connect:

Note: We recommend contacting your financial institution for details on setting up Direct Connect for your accounts. Financial institutions indicated with an asterix (*) in the list below may charge a fee for the Direct Connect service. You may need to also take additional steps to set up a Direct Connect username and password with your banking institution and/or other required setup steps.
Addison Avenue Federal Credit Union
Air Academy FCU
America First Credit Union
American Express Card
AT&T Universal Card
Bank of America*
Bank-Fund Staff FCU
BBVA Compass
Billings Federal Credit Union
Bryant Bank
Cambridge Trust Company
Capitol Federal Savings Bank
Centura Bank
Charles Schwab Bank
Citi Cards
CitiBusiness Credit Cards
Citizens Bank*
Coastal Federal Bank*
Collegedale Credit Union
Colonial Bank*
Comerica Bank*
Commerce Bank*
Commercial Federal Bank*
Community National Bank
Consumers Credit Union
CR Standard Federal Bank
Credit Union 1
Crestar Bank*
Denali Alaskan FCU
Desert Schools Federal Credit Union
Discover Card
Dupaco Community Credit Union
Eastern Bank*
ESSA Bank & Trust*
F&A Federal Credit Union
Fifth Third Bancorp
First Citizens Bank*
First Hawaiian Bank*
Fremont Bank
Home Federal Savings Bank
Huntington National Bank*
IBM Southeast Employees Federal Credit Union
ING Direct (Canada)
ING Direct (USA)*
Insight Financial Credit Union
Institution for Savings
International Bank of Commerce
IronStone Bank*
Kemba Credit Union, Inc.
LaSalle Bank*
Market USA Federal Credit Union
Mellon Bank
Metropolitan National Bank
Mission FCU
Missoula FCU
Nantucket Bank
National Bank of Arizona
National Penn Bank*
Nationwide Federal Credit Union
Nevada Federal Credit Union*
Nevada State Bank
Old Kent
Old National Bank*
Peoples First Community Bank
PNC Bank*
Postal Credit Union
Provident Credit Union
Regions Bank
Sacramento Credit Union
Sandia Laboratory Federal Credit Union
Smith Barney
SouthTrust Bank*
Spectrum Connect/Reich & Tang
State Employees Credit Union (NC)
Suncoast Schools Federal Credit Union
Technology Credit Union
Texans Credit Union*
The Bank of Greene County
The Bank of Tampa
The California Credit Union
The Golden 1 Credit Union
Think Federal Credit Union
Truliant Federal Credit Union
Union Bank of California
United Educators Credit Union
United Health Services Credit Union
Unity One Federal Credit Union
US Bank*
US Trust Company*
USAA Federal Savings Bank
USAgencies Credit Union
Utah Community Credit Union
UW Credit Union
Vectra Bank Colorado
Velocity Credit Union
VISA Information Source
Whatcom Educational CU
Wings Financial FCU
Zions Bank

This list is dynamic as financial institutions provide or discontinue the Direct Connect service. If you're experiencing difficulty setting up Direct Connect with any of the above institutions, please contact our team.

If your financial institution is not shown in the above list as supporting Direct Connect, let us know and we will look into supporting it.

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